Is That Really My Credit Union?

There has been a significant rise in phishing scams lately and we're here to help protect you from becoming a victim of these scams. Credit Union of the Rockies will never ask you for detailed account numbers or online banking credentials during an unsolicited call or text message.

To protect yourself from scammers trying to access your credit union account, be suspicious of any calls, texts, or emails that:

  • Asks for your personal, confidential information. This includes your online banking username, password, one-time passcodes, Social Security number, account/member number, debit or credit card number, PIN, or CVV.
  • Uses scare tactics or claims to be "urgent", requiring you to act immediately to avoid disaster or account lockout.
  • Asks you to change your online/mobile banking credentials or transfer money via a link in the message.

Providing your online banking credentials could give fraudsters the ability to move your money elsewhere. If you are unsure about a phone call or message claiming to be from CUR, you can contact us directly at 303-273-5200 to verify if it is legitimate. If it is an illegitimate request, do not click or respond to it.

If you suspect you may be a victim of fraud, or have any questions, please don't hesitate to contact us right away.